Have you also installed the scan-key-tool? Have you checked the manuals? This utility assists you in restoring printing capability with minimal user interaction. By continuing to browse you are accepting our Privacy Policy. If the scanner icon of your Brother machine does not exist in the “Scanners and Cameras”, you need to install the scanner driver.

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FAQs & Troubleshooting

This is an interactive wizard to dcp-310nc create and deploy locally or network connected Brother printer drivers. Network Connection Repair Tool. How to open the Properties: Also I assume the printer is working,and will also be on that address,so why it is not responding has got me baffled.

brotherr If your question was not answered, have you checked other FAQs? Thank you Bosun Good to hear!!! Thanks for you reply I followed the instructions you dcp-3100cn my Printer is network connected not USB But I found the right instructions on the Brother site I now have an improvement insomuch I no longer get a pop up with “No devices available” I now get error box message “Failed to open device ‘brother2: Kind Regards Bosun Good to hear!!!


scanmer Driver Install Tool Select your language. The important part is the IP address has to be correct. Scan-key-tool 32bit deb package Select your language.

Scanner Driver Source Codes 2 languages. Windows 10 bit Windows 10 bit Windows 8. I feel sure the software has installed properly. Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.

This tool will expand the maximum scanning resolution capability and allow you to scan legal size documents. LPR printer driver deb package.

That would eliminate a software driver scannre and would then be a network problem. Scanner Setting file deb package Select your language. Please mark the thread as solved using the Thread Tools at the top of the page. Have you checked the manuals? Go to the Manuals section. Do not miss the instructions in step 5 broter enable a normal user to get permissions to use the scanner. Oh dear this doesn’t look good!


See this link http: I think the problem was you put the IP address with leading zeroes which for some reason the network doesn,t seem to like. Follow the steps below to open Scanners and Cameras and Dcp–310cn.

Downloads | DCPCN | Others | Brother

I don’t know why you cannot ping that address as that should respond to the ping. Scanner Driver Source Codes Select your language.

Scanner Setting file deb package 2 languages. Contact Us Product Registration. Thanks in advance Bosun. This software is not compatible with any Brother device using the NCw print server.

What does brsaneconfig2 -p give you,as that is the fcp-310cn to use the sane communication to the scanner? Scanner driver 32bit deb package Select your language. The information is passed to the server software which can then display the device status.